Restart the Alexa-enabled device. I have removed and reinstalled. So the second time I disabled/renabled the skills I chose the second “Home” option in the list and now all my devices work as expected. Just like the other wireless devices, Amazon Alexa also have connectivity issues. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. To add a new device, open the Alexa app and tap Devices > Add Device > select the device you'd like to add (like a smart switch or plug) and follow the instructions in the app. How to Add a Vivitar Smart Outlet to Alexa. I have all the wemo devices working fine with the app but Alexa can no longer discover them nor respond to any commands to control them. Commands are working in Wyze app but in Alexa app the selected plugs and bulbs say “server is unresponsive”. 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. See if restarting your Echo solves the problem of Alexa not responding. Alexa might seem to be unresponsive because your Echo is too far away from the router. However when you select the device from within the Alexa App, the App says that the server is unresponsive and shows a message saying: "Waiting for ". How to Add Vivitar Lights to Alexa. ... All information these cookies collect is aggregated and therefore anonymous. Many-times, users discover that their Alexa Device is Unresponsive or … How to Add a TP-Link Plug to Alexa. I have five wall switches and one insight plug which were all working fine with Alexa. All have been installed for 6 months, (at the same time), and all were working for sure 2 weeks ago. I then had to renumber my subnets. I can see that every time you select a device from within the App, Alexa sends a reportState query to our servers and we respond the same way we do for voice activated reportStates. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Incidently I inadvertantly triggered a firmware update. Move it closer to the router and see if this solves the problem. I have 3 Iris plugs…all 3 work via Smartthings, but only 1 works with Alexa. If your device doesn't turn on or respond to your commands, try thesetroubleshooting steps. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. A simple restart often solves a host of mysterious tech problems. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. 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